Missed classes:
Missed classes can no longer be carried over unless extenuating circumstances.
Where there is availability, you can make up for a missed class at another class time. If the class is fully booked, you will may be offered a credit.
Cancellations:
Blocks of classes: You have the right to cancel your booking up to 48 hours in advance of the start of the very first class of a course or block booking and receive a full refund or credit.
Workshops: You have the right to cancel your booking up to 48 hours in advance of the workshop and receive a full refund or credit.
All bookings cancelled less than 48 hours: no refunds unless extenuating circumstances.