Missed classes:

Missed classes can no longer be carried over unless extenuating circumstances.

Where there is availability, you can make up for a missed class at another class time. If the class is fully booked, you will may be offered a credit.

Cancellations:

Blocks of classes: You have the right to cancel your booking up to 48 hours in advance of the start of the very first class of a course or block booking and receive a full refund or credit.

Workshops: You have the right to cancel your booking up to 48 hours in advance of the workshop and receive a full refund or credit.

All bookings cancelled less than 48 hours: no refunds unless extenuating circumstances.